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Privacy Policy

Privacy Policy

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Last updated: 18 September 2026

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1. Introduction

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Kunnossa Limited (“Kunnossa”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal data when you:

* Visit https://kunnossa.com
* Use the Kunnossa website
* Use the Kunnossa mobile application
* Create an account
* Purchase products or services
* Contact us
* Subscribe to updates
* Interact with our content or advertisements

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By using our services, you acknowledge that your information will be processed as described in this Privacy Policy.

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2. Who We Are

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Data Controller

Kunnossa Limited

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Website: https://kunnossa.com

Email: david@kunnossa.com

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3. Information We Collect

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Depending on how you use our services, we may collect:

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Information you provide

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* Name
* Email address
* Telephone number
* Postal address
* Company information
* Username
* Password (stored securely in encrypted form)
* Profile information
* Payment information
* Subscription preferences
* Communications with us
* Survey responses
* Feedback
* Uploaded content
* Any information you choose to provide

Information collected automatically

We may automatically collect:

* IP address
* Browser type
* Device information
* Operating system
* Unique device identifiers
* Language preferences
* Referral source
* Pages visited
* Time spent on pages
* Clicks and interactions
* App usage information
* Crash reports
* Performance information
* Location information where permitted
* Cookie identifiers
* Advertising identifiers

Information from third parties

We may receive information from:

* Identity providers
* Payment providers
* Analytics providers
* Advertising platforms
* Social media platforms
* Business partners
* Publicly available sources
* Other lawful third-party providers

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4. How We Use Your Information

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We use personal information to:

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* Provide our services
* Create and manage user accounts
* Process purchases and payments
* Deliver subscriptions
* Respond to enquiries
* Provide customer support
* Improve our products
* Improve website performance
* Improve the mobile application
* Personalise user experiences
* Detect fraud and abuse
* Maintain security
* Comply with legal obligations
* Analyse usage trends
* Measure advertising effectiveness
* Develop new products and features
* Send service-related communications
* Send newsletters and marketing communications where permitted by law or where you have provided consent

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5. Legal Basis for Processing

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Where UK GDPR applies, we process personal data under one or more of the following lawful bases:

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* Your consent
* Performance of a contract
* Compliance with legal obligations
* Our legitimate interests
* Protection of vital interests where applicable

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6. Cookies and Similar Technologies

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We use cookies and similar technologies including:

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* Essential cookies
* Functional cookies
* Analytics cookies
* Performance cookies
* Advertising cookies
* Social media cookies

These technologies help us:

* Remember preferences
* Maintain security
* Analyse website traffic
* Understand user behaviour
* Improve our services
* Measure marketing performance
* Deliver relevant advertising

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You can control cookies through your browser settings. Depending on your location, we may also provide a cookie consent mechanism.

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7. Analytics and Advertising

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We may use analytics and advertising technologies, including services such as:

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* Google Analytics
* Google Tag Manager
* Google Ads
* Meta Pixel
* Microsoft Clarity
* Firebase Analytics
* Apple Analytics
* Other analytics, marketing and advertising providers

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These providers may collect information about your interactions with our services in accordance with their own privacy policies.

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8. Payments

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If you purchase products or services through Kunnossa, payments may be processed by trusted third-party payment providers.

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We do not normally store complete payment card information on our own systems. Payment providers process payment information securely in accordance with applicable industry standards.

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9. Sharing Your Information

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We may share personal information with:

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* Technology providers
* Cloud hosting providers
* Payment processors
* Analytics providers
* Marketing providers
* Customer support providers
* Professional advisers
* Legal and regulatory authorities
* Business partners
* Companies within our corporate group
* Potential buyers in connection with a merger, acquisition or sale of business assets

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We only share information where there is an appropriate legal basis.

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10. International Transfers

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Some of our service providers may process information outside the United Kingdom or European Economic Area.

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Where this occurs, we take appropriate safeguards to protect your personal information, including approved contractual safeguards where required.

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11. Data Retention

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We retain personal information only for as long as necessary to:

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* Provide our services
* Comply with legal obligations
* Resolve disputes
* Enforce our agreements
* Improve our products

 

Retention periods may vary depending on the nature of the information and applicable legal requirements.

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12. Security

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We use appropriate technical and organisational measures designed to protect personal information against:

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* Unauthorised access
* Loss
* Misuse
* Alteration
* Disclosure
* Destruction

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However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

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13. Your Rights

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Depending on your location and applicable law, you may have the right to:

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* Access your personal information
* Correct inaccurate information
* Delete your information
* Restrict processing
* Object to processing
* Withdraw consent
* Request data portability
* Lodge a complaint with your local supervisory authority

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UK users may lodge complaints with the Information Commissioner’s Office (ICO).

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14. Children’s Privacy

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Our services are not directed at children under the age required by applicable law without appropriate parental or guardian consent.

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If we become aware that we have collected personal information unlawfully from a child, we will take appropriate steps to delete it.

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15. Third-Party Links

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Our website and applications may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party services.

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16. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time.

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Where appropriate, we will notify users of material changes through our website, application or other appropriate means.

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The latest version will always be available at:

https://kunnossa.com/privacy-policy

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17. Contact Us

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If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

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Kunnossa Limited

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Email: david@kunnossa.com

Website: https://kunnossa.com

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